Shipping

In this page, you will get to know about our online store’s important shipping details. This includes information such as how we would ship your goods, from where your order will be shipped from, the processing time for shipping order, and shipping duration for your order. 

Our goal is to offer you the best shipping options, no matter your location on the surface of the planet.

Every day, while delivering products to customers around the world we try to ensure that we provide the highest level of responsiveness to our customers at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our warehouse as the case may be for dispatch within 24 hours after the order is placed. The manufacturer and China Post process the orders, which takes an additional 3–5 days.

 

  • Shipping & Delivery time: This refers to the time it takes for items to be shipped from our warehouse to your destination. International delivery usually takes approximately 14–30 days especially shipping to African countries. 

US orders are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to get to their destination but can take longer from time to time.

 

Delivery Time

We offer free shipping worldwide. Our estimated delivery time is between 14-30 days depending on where the order was placed from. You will receive your order anywhere from 14-30 business days from the date that it is shipped out, not necessarily from the date that it is placed. See the chart below for estimated delivery time to your country.

We know that the duration is long but we will always try our best to make sure your order gets to you on time. In some cases, our efforts have brought down the shipping duration to 2-3 weeks at most.

Sometimes, part of the delay is caused by the custom and clearing in your country.

In all, we promise to stay with you all through your product’s shipping duration and also we stick around until we are sure you are satisfied with your product.

 

Customs, Duties, Taxes & Fees

All customs, taxes, import duties, brokerage fees, or any additional charges by your government are the responsibility of the recipient. There is a slight chance that you will not get charged VAT or duties, however, if you do get charged, we cannot be responsible for these fees in any way, as we do not receive any of this money. The funds go exclusively to your own government. The last thing we would want is for our customers to be charged extra, as this would be detrimental to our sales. Since duties and taxes vary by country and by what was ordered, we are not able to supply an estimated cost. Please contact your customs office for more information.

Shipping fees and taxes will not be refunded for packages that are refused due to VAT/duties. For more information about our refunds please visit our Refund Policy Page.

In all, we promise to stay with you all through your product’s shipping duration and also we stick around until we are sure you are satisfied with your product.